Strategic challenges and priority development areas
Strategic challenges facing the Company
Under unprecedented pressure from sanctions, the Russian economy and financial sector have to cope with a myriad of challenges. Due to the specifics of the Company’s operations, with services provided mainly to consumers in the domestic (Russian) market, the sanctions imposed by foreign countries did not have a direct and significant negative impact on the Company and its activities.
Challenges and threats relevant to the Company in the new environment:
- Need to ensure technological sovereignty and accelerated import substitution
- Terrorist and sabotage activities damaging power grid facilities
- Growth of cyberthreats, especially against critical infrastructure facilities
- Shortage of free production capacities of domestic manufacturers/developers and human resources
The Company’s response to the challenges. Focus areas of development
Taking into account industry‑specific challenges and tasks, including those set at the state level, the main priorities for the Rosseti Group’s development for the foreseeable future are as follows:
- Implementation of reliability improvement programmes and upgrade of the power grid sector
- Implementation of projects of state significance
- Provision for the technological sovereignty of the Russian power grid sector
- Added security and antiterrorist protection of power grid facilities
Development priorities in non‑tariff activities
In addition to their core activities (electricity transmission services and grid connections), the Rosseti Group’s companies provide a range of services in non‑tariff areas.
In 2023, the Uniform Quality Standards for Customer Service of the Rosseti Group’s companiesApproved by resolution of the Company’s Management Board (Minutes No. 25/3 dated 23 May 2023). were approved with the aim of providing high‑quality services. These standards outline the aims, objectives, principles and measures related to customer interactions for the companies in the Rosseti Group.
The Rosseti Group’s companies will continue to grow a non‑tariff business line to meet the evolving needs of customers by developing in‑demand services and streamlining the infrastructure access process. This will help, among other things, to improve the process of customer access to power grid infrastructure and implement the principles of customer‑centricity.